If you would like to continue using your current Wi-Fi router, please order an extension from this page.
*When ordering, please enter the name and phone number you used when placing your first order.
■GlocalMe U3 product information
-Product specifications-
Product name: GlocalMe U3 |
■Contract details
* If you wish to extend your stay, you will need to place another order. Please pay the recurring fee.
*If you do not return the WIFI device without notification, a contract cancellation fee of 9,000 yen (tax included) will be charged.
About rental period:
Example: ( first month free + 6 months )
Contract start date (delivery date): 3/15
3/15~3/31: First month free period
Billing: April to September
Rental end date: 9/30
Return date: 10/1
Contract extension contact deadline: 9/25
■Notes
-About returns-
●The day after the rental end date (usage end date) is the return date of the loaned equipment.
● Return: To return the rental equipment, please put the rental equipment in the enclosed return envelope and drop it in the nearest mailbox. The mailing date will be the day after the rental end date.
● If your return is overdue without notification, your service will be suspended. We will also charge you a late fee of ¥500/day.
●If the customer does not return the product after the rental period ends, if the scheduled return date has passed, or if the product is damaged or lost after being returned, the customer will be notified and charged.
-About the contract-
● If you lose or damage rental items or accessories other than the Wi-Fi router, we will charge you the following compensation.
[Compensation fee] WIFI device: 7,500 yen (tax included) *If you lose your router, you will also be charged a SIM card fee. USB cable: 300 yen (tax included) Adapter: 300 yen (tax included) SIM card: 3300 yen (tax included) |
●[About refunds in the event of trouble] In principle, we will only respond if you contact us within 3 days of receiving the product. Even if you are unable to use the service due to an error on our part, we will not be able to provide a refund unless you contact us. Similarly, even if you purchase equipment at your own discretion, we will not be able to provide refunds. When issuing a refund, it will take at least one month for the carrier or wholesaler to confirm the usage status and conduct a review. (If it falls on a Saturday, Sunday, or holiday, the deadline will be the previous business day)
-Other-
●KaNichi Mobile requires you to upload identification documents to confirm your identity when applying. Please upload an image of your identity verification document and we will conduct a document review.
For the upload procedure, please upload "Identity Verification Documents Upload" . Please submit one of the following items (driver's license, health insurance card, residence card, passport)
*Copies of both front and back, within the expiry date Once we have verified your identity documents, we will prepare your order for shipment.
● Inquiries: hanabi@g-gateway.com
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