■Notes
-About the product-
● Before using the product, please check that all accessories are included.
In the unlikely event that the product is damaged, defective, or missing parts, or that the product you receive is different from the one you ordered, please check the following details and contact us via the inquiry page within 5 days of the product arrival date.

-About shipping-
● Nationwide uniformFree ShippingIt will be
If you wish to use it in the current month,shortest5 days laterIt will be shipped
●We will deliver it to your home on the rental start date (start date of use).Even if there is a delay in receiving the loaned equipment due to your absence, the rental start date (usage start date) will not change.

-About returns-
The day after the rental end date (end of use date) is the return date for the loaned equipment.
●Return: To return the equipment, please place the entire rental equipment in the enclosed return envelope and drop it off at the nearest post box.The mailing date will be the day after the rental end date.
●If you fail to report your overdue return, your rental will be suspended.In addition, ¥500/day extension
We will charge you a late fee.
If the customer does not return the product after the rental period has ended, if the return date has passed, or if the product is damaged or lost after being returned, we will notify the customer and invoice them.

-About the contract-
●If any rental items or accessories other than the Wi-Fi router are lost or damaged, we will charge you the following compensation fees.

● [Regarding refunds in the event of a problem] In principle, we will only respond if you contact us within 3 days of receiving the product. Even if you are unable to use the service due to an error on our part, we will not be able to provide a refund unless you contact us. Similarly, even if you purchase equipment at your own discretion, we cannot accept refunds. When making a refund, it will take at least one month for the usage status to be confirmed and reviewed by the telecommunications carrier or wholesaler.(If the weekend falls on a public holiday, the closing date will be the previous business day)

-Other-
●FlowerWhen applying, Nichi Mobile will ask you to upload identification documents to verify your identity. Please upload an image of your identity verification document and we will conduct a document review.
For the upload procedure,Upload your identity verification documentsPlease uploadFrom the followingEithermosquito1Submit your points(Driver's license, health insurance card, residence card, passport)
※Front and backDouble-sidedCopy, validOnce we have verified your identity, we will prepare your order for shipping.
●inquiry:hanabi@g-gateway.com

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