■ GlocalMe U3 Product Information
-Product specifications-

■ Contract details
- Usage period -
・30-day trial plan → 5,290 yen (tax included)/30 days
Join the peace of mind insurance service: 300 yen (tax included)/month

* Bandwidth per daylimitThere is no
*If the amount of data traffic during the current month (from the 1st to the last day) exceeds 100GB, the communication speed will be slowed down.
* Compatible with multiple carrier networks (docomo, au, SoftBank communication networks)
● Extension requestFor those who:
The extension fee isOn the extension use pagePaymentThank you for your support.

Regarding rental period:
Example: (30-day plan)
Contract start date (Delivery date): 3/1
Rental end date: 3/30
Return date: March 31st
Contract extension deadline: March 25th

● Before using the product, please check that all accessories are included.
In the unlikely event that the product is damaged, defective, or missing parts, or that the product you receive is different from the one you ordered, please check the following details and contact us via the inquiry page within 5 days of the product arrival date.

-About shipping-
● Nationwide uniformFree ShippingIt will be
If you wish to use it in the current month,shortest5 days laterIt will be shipped
●We will deliver it to your home on the rental start date (start date of use).Even if there is a delay in receiving the loaned equipment due to your absence, the rental start date (usage start date) will not change.

-About returns-
The day after the rental end date (end of use date) is the return date for the loaned equipment.
●Return: To return the equipment, please place the entire rental equipment in the enclosed return envelope and drop it off at the nearest post box.The mailing date will be the day after the rental end date.
●If you fail to report your overdue return, your rental will be suspended.In addition, ¥500/day extension
We will charge you a late fee.
If the customer does not return the product after the rental period has ended, if the return date has passed, or if the product is damaged or lost after being returned, we will notify the customer and invoice them.

-About the contract-
If you wish to extend the period, you will need to place a new order.Please pay the recurring fee
If you do not return the WIFI device you have not declared, we will charge you 9,000 yen (tax included) as a contract cancellation fee.
(If the weekend falls on a public holiday, the closing date will be the previous business day)
[Regarding refunds in the event of a problem] In principle, we will only respond if you contact us within 3 days of receiving the product. Even if you are unable to use the service due to an error on our part, we will not be able to provide a refund unless you contact us. Similarly, even if you purchase equipment at your own discretion, we cannot accept refunds. When making a refund, it will take at least one month for the usage status to be confirmed and reviewed by the telecommunications carrier or wholesaler.
●If any rental items or accessories other than the Wi-Fi router are lost or damaged, we will charge you the following compensation fees.

-Other-
●FlowerWhen applying, Nichi Mobile will ask you to upload identification documents to verify your identity. Please upload an image of your identity verification document and we will conduct a document review.
For the upload procedure,Upload your identity verification documentsPlease uploadFrom the followingEithermosquito1Submit your points(Driver's license, health insurance card, residence card, passport)
*Front and backDouble-sidedcopy,Must be within the validity periodOnce we have verified your identity, we will prepare your order for shipping.
●Contact: hanabi@g-gateway.com

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